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Replace or return OBR OmniWan/MDS hardware

Cloud-Link or OmniBridge get fried by a storm or no longer powering on?

 

Please open a ticket with support to make sure OmniNet support can help you determine if we need to get you replacement hardware ASAP

 

Have a Cloud-link or OmniBridge you no longer need?

 

What to do:

Please enclose hardware in original packaging and/or be sure to use non-static packaging and send items to the address below:

 

MDS Returns
4815 Clay Brooke Drive SE
Smyrna, GA 30082

 

Please include:

- Cloud-Link or OmniBridge unit

- Power Supply

- Original packaging if available

- Reason for return or reference to service ticket (Helpful but not necessary)

 

 

Need a shipping label?

If you would like MDS to send you a shipping label, please send an email to support@omninet.io or support@mydigitalshield.com request a return shipping label and the reason for the return.

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