Schedule install (Include OmniWAN serial with active subscription)
Note: If the OmniWAN is connecting to an ISP network with a DHCP server running (i.e. not using an ISP static IP) the will install should move along faster.
Just a few points to highlight prior to installation window:
-> No usage of ISP DNS servers. These are not compatible. <- Very Important
-> Identify any internal statically assigned devices/endpoints and verify they are NOT using ISP based DNS servers (printers, pcs, other). Update to public DNS prior to installation window
-> If using OmniWAN DHCP server, make sure your verify your customers statically assigned devices are outside the DHCP range you configure
-> If using an internal DHCP and DNS server, make sure to check forwarders are NOT using ISP based DNS servers. This is not supported.
-> Identify ahead of time if any vendors needs the new public IP whitelisted, and get this to them ahead of time
-> If an ISP static IP is to be used, the OmniBridge must first come online behind a DHCP server. Without a connection to the internet, it will not be able to download static IP configuration. Please reach out to support before installation window if need further explanation.